Terms and Conditions
Last Updated: October 26, 2023
Welcome to Teasemeow! These Terms and Conditions govern your use of the Teasemeow online store (the “Site”) and all purchases made through it. By accessing the Site and placing an order, you agree to be bound by these terms.
1. General Information
Teasemeow (“we,” “us,” or “our”) operates the website www.teasemeow.com. We specialize in selling premium loose-leaf teas and related accessories. All products are subject to availability.
2. Orders and Acceptance
By placing an order, you make an offer to purchase the selected products under these terms. All orders are subject to our acceptance, which we may confirm by sending you a dispatch confirmation email. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or issues identified by our fraud prevention measures.
3. Pricing and Payment
All prices are listed in US Dollars (USD) and include applicable sales tax. Prices are subject to change without notice. Payment must be completed in full at the time of order placement via our accepted payment gateways (e.g., credit card, PayPal). You represent and warrant that you have the legal right to use any payment method you provide.
4. Shipping and Delivery
We ship to the locations specified on our shipping page. Delivery times are estimates and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for providing accurate shipping information; we are not liable for orders lost or delayed due to incorrect addresses.
5. Returns, Refunds, and Exchanges
Due to the nature of our products (food items), we generally do not accept returns for opened tea. If your order arrives damaged or incorrect, please contact us at [email protected] within 7 days of receipt. We will review each case individually and, where appropriate, offer a replacement, store credit, or refund. Please see our dedicated Returns Policy page for full details.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Teasemeow or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
7. Disclaimer and Limitation of Liability
OUR PRODUCTS ARE SOLD “AS IS.” WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS BEYOND THE DESCRIPTION ON THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, TEASEMEOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
8. Privacy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Teasemeow Customer Service
Email: [email protected]